ISP related outage

Incident Report for Avero

Resolved

This incident has been resolved.

Posted Mar 24, 2026 - 21:04 EDT

Update

We are continuing to monitor for any further issues.

Posted Mar 24, 2026 - 09:54 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 24, 2026 - 09:53 EDT

Identified

Our Internet Service Provider is experiencing an outage. We're working with ISP to resolve this issue.

Posted Mar 24, 2026 - 03:35 EDT

This incident affected: Avero (Avero (Web), Avero Mobile (App), Avero Logbook, Data API), Data Acquisition and Load (Data Load, Data Acquisition), Avero FCM (Avero FCM Mobile (App)), Notifications and Email Reports (Flash Reports, Avero Alerts and Notifications, Enhanced Notifications, SSM Emails, Emailed Reports), and Data Warehouse.