Avero System Status
All Systems Operational

About This Site

This is Avero's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

Please use the "Subscribe to Updates" button above to automatically receive status updates by text or email!

As always, if you are experiencing any issues with Avero, don't hesitate to get in touch with us at support@averoinc.com and we'll get back to you as soon as we can.

Avero Operational
Avero (Web) ? Operational
Avero Mobile (App) ? Operational
Avero Logbook Operational
Avero FCM Operational
Avero FCM Mobile (App) ? Operational
Notifications and Email Reports Operational
Flash Reports Operational
Avero Alerts and Notifications Operational
Enhanced Notifications Operational
SSM Emails Operational
Data Acquisition and Load Operational
Data Load ? Operational
Data Acquisition ? Operational
Data Warehouse ? Operational
3rd Party Components Operational
AWS ec2-us-east-1 Operational
AWS ec2-us-east-2 Operational
AWS elb-us-east-1 Operational
AWS elb-us-east-2 Operational
AWS route53 Operational
AWS rds-us-east-1 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 8, 2022

No incidents reported today.

Dec 7, 2022

No incidents reported.

Dec 6, 2022

No incidents reported.

Dec 5, 2022
Resolved - All delayed data has now been loaded.
Dec 5, 14:12 EST
Monitoring - Toast, Square, and Lightspeed data for the 12/04 business day is delayed. We expect all data to load but it will be delayed. We are continuing to monitor the systems and provide updates if the situation changes.
Dec 5, 08:57 EST
Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022
Resolved - This incident has been resolved.
Dec 2, 11:50 EST
Update - We have implemented a change that we hope will alleviate the issue for those still experiencing login problems. We will continue to monitor.
Dec 2, 10:27 EST
Monitoring - Some Avero web users are reporting that they are being redirected back to the login page when logging into the product. If you are experiencing this issue we highly recommend clearing your browser cache. You can find detailed instructions on how to clear your browser cache here: https://averoinc.zendesk.com/hc/en-us/articles/360036302994-How-do-I-clear-my-cache-
Dec 1, 19:07 EST
Dec 1, 2022
Resolved - All delayed data has now been loaded.
Dec 1, 11:47 EST
Monitoring - Toast, Square, and Lightspeed sales and labor data loads are experiencing delays for loading data for the 11/30 business day. We expect all data to load successfully but it will be delayed. We are closely monitoring the situation.
Dec 1, 09:07 EST
Completed - The scheduled maintenance has been completed.
Dec 1, 01:14 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 19:00 EST
Scheduled - Avero will be performing scheduled maintenance and all Avero services will be unavailable.
Nov 28, 08:25 EST
Nov 30, 2022
Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022
Resolved - This incident has been resolved.
Nov 24, 11:56 EST
Investigating - We are currently investigating this issue.
Nov 24, 07:42 EST