Avero Status

Avero System Status

All Systems Operational

About This Site

This is Avero's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here.

Please use the "Subscribe to Updates" button above to automatically receive status updates by text or email!

As always, if you are experiencing any issues with Avero, don't hesitate to get in touch with us at support@averoinc.com and we'll get back to you as soon as we can.

Avero Operational

Avero (Web) Operational

Avero Mobile (App) Operational

Avero Logbook Operational

Avero FCM Operational

Avero FCM Mobile (App) Operational

Notifications and Email Reports Operational

Flash Reports Operational

Avero Alerts and Notifications Operational

Enhanced Notifications Operational

SSM Emails Operational

Data Acquisition and Load Operational

Data Load Operational

Data Acquisition Operational

Data Warehouse Operational

3rd Party Components Operational

AWS ec2-us-east-1 Operational

AWS ec2-us-east-2 Operational

AWS elb-us-east-1 Operational

AWS elb-us-east-2 Operational

AWS route53 Operational

AWS rds-us-east-1 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 24, 2023

No incidents reported today.

Mar 23, 2023

Avero Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Mar 23, 00:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 20:00 EDT

Scheduled - Avero will be performing scheduled maintenance at this time. Some services will be unavailable during some or all of this maintenance.
Mar 1, 10:05 EST

Mar 22, 2023

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

Avero web users are unable to load the application

Resolved - This incident has been resolved.
Mar 15, 18:46 EDT

Identified - We have currently identified an issue with a third-party content delivery network (CDN) that we leverage. Users may be unable to load the Avero web application and experience getting stuck on the "Loading Application" screen after logging in.
Mar 15, 18:08 EDT

Simphony Cloud data delayed

Resolved - This incident has been resolved.
Mar 15, 08:19 EDT

Update - Simphony Cloud data for the March 13 business day has fully loaded. We will continue to monitor the situation through the evening and will provide any updates the morning of March 15 as we monitor the data load for the March 14 business day.
Mar 14, 16:18 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 14, 11:12 EDT

Investigating - We are currently experiencing longer than usual data load times for our customers using Simphony Cloud POS. We are currently investigating.
Mar 14, 09:30 EDT

Mar 14, 2023

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.