ISP related outage

Incident Report for Avero

Resolved

This incident has been resolved.

Posted Apr 10, 2026 - 19:51 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 10, 2026 - 19:49 EDT

Investigating

Our ISP is experiencing an outage. They are working rapidly to resolve this issue.

Posted Apr 10, 2026 - 19:35 EDT

This incident affected: Avero (Avero (Web), Avero Mobile (App), Avero Logbook, Data API), Data Acquisition and Load (Data Load, Data Acquisition), Avero FCM (Avero FCM Mobile (App)), Notifications and Email Reports (Flash Reports, Avero Alerts and Notifications, Enhanced Notifications, SSM Emails, Emailed Reports), and Data Warehouse.