Data and email delays

Incident Report for Avero

Resolved

This incident has been resolved.

Posted Jul 31, 2023 - 13:55 EDT

Update

The scheduled emails that were delayed have been sent. We are still monitoring the delayed data loads.

Posted Jul 31, 2023 - 12:34 EDT

Monitoring

We are monitoring an issue that has caused delays in loading data for Toast point-of-sale users and delays in sending certain scheduled emails, like Logbook scheduled emails. We fully expect data to load and for the scheduled emails to be sent, albeit on a delay.

Posted Jul 31, 2023 - 09:56 EDT

This incident affected: Data Acquisition and Load (Data Load) and Avero (Avero Logbook).