Delays Loading Customer Data

Incident Report for Avero

Resolved

This incident has been resolved.

Posted Sep 12, 2019 - 10:44 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 12, 2019 - 09:13 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 12, 2019 - 09:12 EDT

Update

This issues appears to have impacted a very limited number of customers. We are still investigating

Posted Sep 12, 2019 - 08:16 EDT

Investigating

We are experiencing delays loading customer data. We are investigating the issue now

Posted Sep 12, 2019 - 07:34 EDT

This incident affected: Data Acquisition and Load (Data Load).