Some Emails Missing Charts

Incident Report for Avero

Resolved

This incident has been resolved.

Posted Mar 09, 2020 - 16:54 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 09, 2020 - 16:53 EDT

Update

We are continuing to work on a fix for this issue.

Posted Mar 09, 2020 - 15:29 EDT

Identified

We have identified an issue where some customer emails are missing charts. We are working on implementing a solution.

Posted Mar 09, 2020 - 15:29 EDT

This incident affected: Notifications and Email Reports (SSM Emails).